Lost Opportunity Calculator

Statistics indicate that 70% of all calls are put on hold for an average of 30 to 40 seconds each.

Further surveys have shown that 12% to 20% of callers made a purchase they heard about from an on-hold advertisement.

To help you understand the monthly lost opportunity cost to your business, complete the following information.

  1. How many calls do you receive per hour?

  2. How many hours is your business open per day?

  3. How many days per week are you open for business?

  4. What is your average sales ticket amount?


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